Coordinating nursing,
hospital case management, transport and environmental services to
optimize simultaneous patient throughput and achieve Total Hospital
Efficiency...
Spread the word:
"Improving operational performance will
help Mercy Health Partners to reduce inherent delays in the patient
care process by decreasing diversions, increasing bed capacity and
managing length of stay (LOS) more effectively."
Samantha M. Platzke, S.V.P. and
Chief Financial and Transformation Officer, Catholic Health
Partners
Care Logistics' Patient Logistics module provides the core
functionality that hospitals need to begin the journey to total
hospital efficiency. Care Logistics combines the power of Patient
Logistics with our unique operations process improvement
methodology. Our operational methodology, a complete hospital
case management solution, ensures that your organization is
positioned to be successful.
The hospital software component of the Hospital Operating
SystemTM, Patient Logistics is built to be used
throughout your entire enterprise. Through real time data and
visibility, it gives all appropriate personnel the tools needed to
more efficiently manage patient throughput. Your organization
will finally have the ability to manage the simultaneous logistics
of every patient as they move through your hospital, reducing
wasted time and effort. Access to this robust toolset
provides your healthcare management with the real time operational
data that they need to better manage their organization.
Bed Management- Combined with our Care
Coordination ModelTM, which is designed to optimize each
patient's hospital length of stay, the
Bed Management functionality provides the house supervisor or bed
control office the tools to quickly visualize, in real time, the
current status and bed availability in all units, and patients that
are ready to be admitted to a unit. The house supervisor has
the ability to instantly "drag and drop" the patient into a unit
queue or available bed. This will instantly alert all
necessary patient care providers that a patient is on the
way. All needed patient status data such as diagnosis, custom
alerts, and detailed notes fields follow the patient throughout
their stay, instantly giving all patient care providers the ability
to quickly assess the progress of where the patient is in their
stay. The Bed Management module results in
detailed bed tracking and monitoring which leads to efficient
patient throughput that results in quality patient care and
safety.
Nursing- Enables nursing units to quickly
determine bed availability and plan for the next admission or
patient discharge. Patient care providers working on the
units can mark patients as anticipated for hospital discharge,
pending for discharge or unit transfer. Any status changes
that occur on the unit are instantly updated within the
application. Via workstation displays or electronic bed
boards, all necessary personnel across the entire facility has
visibility into the patient status. These powerful tools
assist both the unit and the house supervisor in planning for the
next steps needed for patient care as well as beginning the
planning for the next admission.
Environmental Services- Provides the ability to
manage your entire housekeeping workflow. Reducing the time
it takes to turn a bed after patient discharge is a key component
of improving patient flow. The Environmental Services
functionality will allow for automatic dispatch of staff for
hospital bed cleanings as well as the instant notification of when
a bed is clean and available. Upon initiation of a Discharge
Transport request, the next available or nearest housekeeper will
be notified and dispatched. Utilizing your chosen input
method (phone, interactive voice response, pager) the housekeeper
can instantly update the bed management system when the bed is
clean and ready for the next patient.
Transport- Provides clinical personnel the
ability to request transport for their patients. Once a
request has been generated, indicators are visible to the patient
care staff that provides a status on their request. Our
system also optimizes how transporters work by locating the nearest
and available transporter to assign the next request, ensuring your
personnel are working in as efficient a manner as possible.
Once a patient is transported from a unit, (by a nurse or general
transporter), the application shows where the patient is being
transported to, giving everyone (physicians, nurses, family
members) real time information on the patient's location. To
provide greater visibility, this location information is also
displayed on the electronic bed boards on the unit.
Length of Stay Management- Enables your case
managers the ability to set, within the system, both the geometric
and target hospital length of
stay. This information is instantly visible on all
computers and on the electronic bed boards, giving all providers
the ability to better target when the patient is anticipated to be
discharged. Tools are also available to assist in managing
and tracking payor information and updates.
In an effort to move the logistical information and
capabilities of Patient Logistics closer to the patient bed, we
have developed a Floor View module. Floor View's Interactive
wall-mounted displays are located near the patient care rooms to
provide visibility to patient alerts and status information on the
patients in the vicinity and enable nurses to perform many of the
actions normally available only through the Patient Logistics
hospital software application in the nursing station.

