"With executive rounding, we've been able to decrease our length of stay and we've also seen an increase in our case mix index which has helped on our revenue."
Karen McCaa, Chief Nursing Officer & Vice President of Patient Care Services, Baptist Medical Center South
"We are doing SNAP huddles on every shift now. That's providing the team with the knowledge about what we need to do to move the patient forward for discharge and it's also focusing on those high risk patients. It's brought together the nursing staff with the care coordinators. There used to be a silo approach and now the whole team knows what the patient is doing and what we need to do in order to move the patient for a safe and effective discharge."
Kathy Bonney, Director of Quality and Patient Safety, Baptist Medical Center South
Care Logistics works with hospitals to:
- Enable front-line managers to translate information into action through the operational coach program
- Establish daily SNAP huddles (status now, action planning), a concise dialogue about patient care progression that convenes all the right people to focus on patient progression plans and discharge targets. Unit care teams can immediately identify and address delays and obstacles to quality care and patient flow.
- Establish weekly executive operational rounding, plan-do-check-act workouts and problem-solving tools to empower front-line managers to break through barriers to effective care