Partnering with your team for patient flow project success

From the initial discovery meeting to post implementation support, the Care Logistics Implementation Team works closely with your project team to ensure the ongoing success of your hospital patient flow initiative. We carefully evaluate your patient throughput, from admissions to discharge, to identify potential bottlenecks, and provide recommendations on how to improve hospital patient flow performance using Care Logistics' Hospital Operating System^TM solution.

Care Logistics utilizes a multi-phased project approach, working closely with clients. Our team is composed of clinicians, as well as highly trained engineers experienced in system interfaces, healthcare technology, and project management. The client staff will be involved in the design process as well as provide input as the system is configured. 

Implementation Highlights:

Project charter - Prior to initiating the project kick-off Care Logistics works with the client to complete a project charter with scope and resources clearly outlined. Our unique methodology allows us to execute on our jointly created project goals while maintaining clear and consistent communication channels.

Implementation Strategy - Several design processes are run in parallel to maximize the timeline while minimizing the load on client staff. Current state to future state process analysis and mapping, interfaces, training, and hardware are all initiated at kick-off. We outline when and how much involvement we require from client resources and clearly communicate client responsibilities throughout the implementation.

Testing - To ensure process integrity, testing is ongoing as we familiarize the client with the product and configure their specific processes into the application. Unit and integrated testing processes are mapped out for the client and completed in close partnership with Care Logistics' implementation and engineering teams.

Education - Care Logistics uses a train-the-trainer education strategy to ensure our clients have the knowledge needed to take full advantage of our products and continue their process improvement initiatives post-go live.

Post implementation - Care Logistics performs an On Path^TM review every six months after the product is live. Together with the client, we evaluate processes to ensure that they are functioning as intended. Reports and dashboards are adjusted as necessary to optimize operations.

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