Creating a Culture of Efficiency in Patient Throughput

Making efficiency and continuous performance improvement the focus of care coordination for your hospital

An efficiency focus in care coordination begins with the Leadership Mindset Curriculum. The hospital establishes operational clarity by linking a vision statement (or system aim) to organizational goals, and then to frontline performance measures, preparing the hospital for weekly operational reviews.

This lets the hospital function as a system, not a collection of isolated and conflicting departments. Hospital executives correct performance gaps immediately to make sure care activities happen on-time, complete and correct with zero defects. 

Our team will work with your hospital through a series of milestones that will establish the greatest efficiency:

1. Executive advisors and transformation engineers perform Operational Discovery Audits™.  During these two-day onsite visits we interview frontline staff, managers and executives to better understand your hospital's care coordination and throughput. We present the Operational Discovery Audit results and analysis to the hospital team.
2. We work with the hospital to determine the most desirable future processes and create a detailed Current-to-Future-State Analysis for patient care and throughput.
3. We collaborate with the hospital to identify and establish the best Care Coordination Model to reach throughput goals. This model includes job descriptions, roles and responsibilities, and standard operating procedures for all areas of patient care. Our transformation team remains engaged with the hospital teams throughout the care coordination rollout.
4. To help keep things on track, Care Logistics does OnPath™ Progress Reports every six months to ensure the teams meeting expectations and metrics for performance.

Get to know the Transformation Team...