Bethesda Health Increases Efficiency and Saves Money with a Hub-and-Spoke Command Center
Bethesda Health realizes annual benefits of $11 million in less than two years
Bethesda Health in Boynton Beach, FL launched a system-wide care transformation initiative to achieve greater efficiency in their care progression using the Care Logistics hub-and-spoke Command Center model.
In less than two years, Bethesda has documented remarkable achievements:
Realized $11 million annual benefit
Made substantial gains in safety, quality and patient satisfaction measures
Increased inpatient and observation admissions by 6.3 percent and outpatient diagnostics services by 19 percent
“This isn’t just a single project or software system,” said Roger L. Kirk, FACHE, president and CEO of Bethesda. “This represents a completely new operating model and way of thinking. Everyone jumped on board, from doctors to nurses to service area technicians and coordinators. It’s been an amazing experience.”