Leadership Spotlight: Chris Feagin – Executive Director of Marketing & Market Intelligence
As Executive Director of Marketing & Market Intelligence at Care Logistics, Chris Feagin is a driving force behind the company’s mission to transform healthcare operations. By blending creativity with data-driven insights, Chris ensures that Care Logistics not only tells its story effectively but also delivers real, measurable value to healthcare organizations nationwide.
A Career Rooted in Healthcare Transformation
With nearly 35 years of experience, Chris’s journey began in a hospital Quality department, where he developed a passion for solving the complex challenges facing health systems. His early exposure to operational hurdles inspired a lifelong commitment to innovation. After earning a Masters of Health Administration, an MBA, and gaining experience in hospital operations and consulting, Chris became captivated by technology’s potential to revolutionize care delivery. This curiosity led him to product management roles in healthcare technology, where he spent over 20 years shaping solutions that improve patient outcomes.
Since joining Care Logistics in 2010, Chris has played a pivotal role in evolving the company’s approach—from product strategy to marketing leadership. Recognizing the importance of market intelligence, he integrated it into the marketing function, ensuring that Care Logistics’ voice is both insightful and precise. This strategic shift has empowered the company to anticipate industry trends and proactively address the evolving needs of healthcare organizations.
Championing Care Logistics’ Mission
Chris views marketing as more than just promotion—it’s about amplifying the company’s mission to improve healthcare operations. By sharing client success stories and highlighting operational excellence, Chris helps position Care Logistics as a trusted partner for hospitals and health systems seeking meaningful change. His leadership has been instrumental in building strong collaborations across departments, refining messaging, and elevating the company’s reputation as an industry innovator.
Fostering a Culture of Innovation and Alignment
Chris’s leadership philosophy centers on trust, empowerment, and alignment with core values: Others First, Wisdom, and Growth. He encourages bold thinking and a solutions-oriented mindset, fostering an environment where creativity thrives. Under his guidance, the marketing team has become an indispensable partner within Care Logistics, recognized for its strategic contributions and deep integration across the organization.
To keep teams aligned and informed, Chris’ team has facilitated regular updates, newsletters, and more concise company-wide meetings—initiatives that respond directly to employee feedback and promote transparency without adding unnecessary burden.
Leading the Way in Healthcare Innovation
Looking ahead, Chris is energized by the potential of Artificial Intelligence—especially agentic AI—to address healthcare’s most pressing challenges. He believes Care Logistics’ proven operational model provides the essential guardrails for safe, effective AI-driven innovation, enabling customers to “innovate safely” in a rapidly evolving landscape.
Beyond the Office: A Life of Exploration and Challenge
Chris brings the same curiosity and drive that define his professional life into his personal pursuits. An avid scuba diver, he achieved his Master Diver designation in 2024 and logged his 400th dive in 2025—a testament to his commitment to mastering complex skills and embracing new experiences. Whether traveling with family and friends, hiking and biking outdoors, or competing on a trivia team, Chris thrives on learning and connection.
His hobbies reflect a mindset of continuous growth: training in jiu-jitsu (earning a blue belt and competing in a cancer fundraiser tournament), experimenting with new guitar songs, and even perfecting his grilling techniques. These passions mirror the qualities he champions at Care Logistics—adaptability, resilience, and a willingness to tackle challenges head-on. For Chris, life is about pushing boundaries, whether in the boardroom or beneath the waves.
Inspiration and Advice for Future Leaders
Chris draws daily inspiration from Care Logistics’ positive impact on patients and clinicians. His advice for aspiring leaders is clear: embrace change and commit to lifelong learning. “The only thing that never changes is that everything changes,” he notes—a perspective shaped by decades of navigating regulatory shifts, financial pressures, and technological advancements in healthcare.